Double Net Pay

Double Net Pay is a mission-driven financial services company. Their goal is to help consumers fund their financial goals automatically. By getting obligations out of the way on payday, people know what’s left to spend. 

The wireframe prototype above was developed in a matter of hours. Double Net Pay was interested in making a rapid update to their user experience. The ask was to maintain the current look and feel while streamlining the major workflows. They sought my input for heuristic review and concept exploration. 

Capabilities Modeling

The first design deliverable was to document key terminology, functional relationships, product capabilities, and open questions.

Heuristic Review

An example of what we started with. The layout, typography, and interaction patterns were inconsistent. In addition, the workflows had evolved organically and often lacked wayfinding cues and error recovery.